Terms and Conditions
Please note that we have a 1-2 day processing time and then your order will ship. We only ship Monday through Thursday. Orders placed on Wednesday after 3pm eastern standard time will ship on Monday. If you order on Wednesday before 3 your order will ship on Thursday. There is a possibility that your order could ship on Friday if you are local or with a 1 day shipping range. This is not guaranteed but depending on our work load for the week. If you need macarons for a certain day please contact us a head of time before your order to be sure we can get them to you by your deadline. Please give your order at lease 2 working days before you contact us about tracking numbers.
We do not issue refunds for missed delivery attempt by carrier. We do not issue refunds for broken cookies. Please note macarons are fragile and can shift during delivery and crack. This however does not affect the taste of our macarons. Any package returned to us because it could not be deliverable will not be refunded. Be sure you have the correct address when checking out. Lastly, we do not refund any orders that have already shipped.